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|6th May 2010, 00:27||#1|
Join Date: May 2002
OCZ Discovers Bug in Onyx SSD, Acts Quickly to Stop Shipments
The first drive I received showed CRC errors during a Windows install. I told OCZ to stop shipment two Fridays ago. OCZ responded by saying that they wouldn't stop shipments after only one bad drive. Their mistake.
In my experience, I never get a "bad drive", it's either DOA or has a firmware/controller bug. Three days later OCZ issued a recall on the drive and got in touch with its customers directly to make sure they were taken care of.
OCZ had the bug fixed within a week and sent me a new drive (as well as posted an updated firmware on their site). I've been testing the fixed Onyx and while it doesn't exhibit the same issues as the first drive, I am seeing an unexpected CRC error in one particular test that shouldn't be there. I just got off the phone with OCZ and they are going to be pulling back all drives until the problem is squashed.
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