OCZ Discovers Bug in Onyx SSD, Acts Quickly to Stop Shipments

jmke · 5th May 2010, 23:27

The first drive I received showed CRC errors during a Windows install. I told OCZ to stop shipment two Fridays ago. OCZ responded by saying that they wouldn't stop shipments after only one bad drive. Their mistake.

In my experience, I never get a "bad drive", it's either DOA or has a firmware/controller bug. Three days later OCZ issued a recall on the drive and got in touch with its customers directly to make sure they were taken care of.

OCZ had the bug fixed within a week and sent me a new drive (as well as posted an updated firmware on their site). I've been testing the fixed Onyx and while it doesn't exhibit the same issues as the first drive, I am seeing an unexpected CRC error in one particular test that shouldn't be there. I just got off the phone with OCZ and they are going to be pulling back all drives until the problem is squashed.

http://anandtech.com/show/3698/ocz-d...stop-shipments

5th May 2010, 23:27	#1
jmke Madshrimp Join Date: May 2002 Location: 7090/Belgium Posts: 79,021	OCZ Discovers Bug in Onyx SSD, Acts Quickly to Stop Shipments The first drive I received showed CRC errors during a Windows install. I told OCZ to stop shipment two Fridays ago. OCZ responded by saying that they wouldn't stop shipments after only one bad drive. Their mistake. In my experience, I never get a "bad drive", it's either DOA or has a firmware/controller bug. Three days later OCZ issued a recall on the drive and got in touch with its customers directly to make sure they were taken care of. OCZ had the bug fixed within a week and sent me a new drive (as well as posted an updated firmware on their site). I've been testing the fixed Onyx and while it doesn't exhibit the same issues as the first drive, I am seeing an unexpected CRC error in one particular test that shouldn't be there. I just got off the phone with OCZ and they are going to be pulling back all drives until the problem is squashed. http://anandtech.com/show/3698/ocz-d...stop-shipments __________________

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
OCZ Vertex 2 Extended SSD Test	jmke	WebNews	1	15th July 2010 16:44
OCZ Onyx SSD Stripped	jmke	WebNews	0	11th April 2010 13:57
OCZ intros "Onyx" 32GB SSD Drive at $99	jmke	WebNews	1	10th March 2010 16:35
OCZ Technology to Deliver SandForce-based SSD Solutions	jmke	WebNews	1	11th November 2009 09:38
OCZ Vertex 120GB SSD Review	jmke	WebNews	0	2nd September 2009 12:53
OCZ Vertex Turbo MLC SATA SSD	jmke	WebNews	0	3rd August 2009 13:55
New OCZ Budget SSD Series Will Be Agility, replaces Core/Solid SSD	jmke	WebNews	2	4th June 2009 12:46
OCZ Technology Announces the Z-Drive PCI-Express SSD for Enthusiasts	jmke	WebNews	0	24th April 2009 22:43
OCZ Releases miniPCI-Express 16/32Gb SSD SATA/PATA	jmke	WebNews	0	19th April 2009 00:16