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OutlookCRM(TM) 3.0 Provides Powerful Integrated Customer Relationship Management for Microsoft(R) Outlook(TM) and Exchange(TM) 2003

CALABASAS, Calif., May 24, 2004 (BUSINESS WIRE) -- TeamScope Software, Inc., a leading provider of CRM and contact management solutions for Microsoft's Outlook and Exchange, today announced the availability of OutlookCRM 3.0, which brings its unique, advanced integration into the Microsoft Outlook and Office(TM) 2003 environment. OutlookCRM optimizes customers' existing investment in Microsoft technologies by utilizing the existing Outlook client and Exchange Server. As a result, Outlook users rapidly become productive with OutlookCRM, making it an affordable and pervasive solution for any type of enterprise.
OutlookCRM 3.0 includes a number of key additional features that enhance collaboration and contact management. "For us, the ability to share a record of all activities, appointments and project information as well as contact and company data through Outlook public folders has added enormous value to our use of Outlook, and has significantly improved our productivity," said Lisa Sainato of Pollution Risk Services. "The fast project look-up and the ability to view all activities for a project means that we are much better prepared when our clients contact us, and they appreciate the fact that whoever they talk to from our company is well-informed."
"OutlookCRM continues to provide a cost-effective and broad-ranging solution to the diverse needs of customer and contact management, improving the efficiency of all aspects of a company's sales, project management, marketing and support activities," stated Phil Seeman, president of TeamScope Software, "as recognized by 'The People's Choice Award' at MSD2D.com for customer relationship management." Continued Seeman, "Our aim is to extend and enhance the reach of Outlook and Exchange, solving critical customer needs while retaining the familiarity of the well-known Outlook environment. Any business using Outlook will benefit from OutlookCRM."
OutlookCRM 3.0 key enhancements include:
Outlook 2003 Support:
Powerful integration with Microsoft Office 2003

Customizable OutlookCRM Toolbar:
The ability to simplify or extend the toolbar features based on
specific needs

Automatic Synchronization of Private Folders:
Synchronization of private folders keeping them up-to-date with
public folders, required by PDA users

Streamlined E-mail Campaign Mail Merge:
Automatic insertion of company, contact or lead information into
Word documents and the direct creation and logging of e-mails to
specified addressees

Company Alert Pop-ups:
The ability to add messages and account owner information to a
company record that is displayed whenever any contact from that
company is accessed

Advanced Document and Attachment Processing:
Direct sharing of information from Outlook or Windows Explorer,
with hyperlinks to one single copy of a file instead of many bulky
e-mail attachments

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