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|7th September 2012, 08:59||#1|
Join Date: May 2010
OWC Opens New Nevada Facility
Other World Computing Opens New Nevada Facility
For Enhanced Order Processing and Fulfillment
September 6, 2012, Woodstock, IL - Well known for offering one of the industry's
largest online catalogs of Mac® and PC products, Other World Computing <http://www.macsales.com>
(OWC®), announced today the opening of a new distribution center in Henderson,
NV, for enhanced order processing and fulfillment. The recipient of numerous
awards for its customer service, OWC previously served all of its customers from
its Woodstock, IL headquarters. With the addition of the new facility, OWC will
broaden its distribution capabilities and flexibility for the greater benefit
of its customers in the US and around the globe.
Expanded Order Processing with Fast Delivery
Focused on not only meeting but exceeding the expectations of its growing customer
base, OWC's new distribution center can process 1.2 million orders a year. This
capability enhances its 'no package left behind' policy even when severe weather
may prevent normal shipping operations at the headquarters facility.
Maintains Commitment to Environment
Like OWC's facilities in Woodstock, IL, which received Platinum Certification
in Leadership in Energy and Environmental Design (LEED) from the US Green Building
Council, the Henderson facility maintains OWC's commitment to the environment.
To conserve energy, the building incorporates skylights for natural lighting.
Shipping supplies are reused wherever possible and all new shipping materials
are 100 percent curbside recyclable. More than 95 percent of all waste materials
are also recycled.
Focused on the Customer
To ensure customer satisfaction before, during and after the sale, OWC provides
free lifetime support including 24/7 chat and US-based phone tech support in
addition to email tech support. The company also offers an online library of
more than 200 step-by-step 'how-to' videos. The installation guides, which are
available free of charge to anyone who visits the OWC site, have generated more
than 2.2 million views.
"Our customers' satisfaction is our primary business objective," said Larry O'Connor,
Founder and CEO of Other World Computing. "It is exciting to open this new distribution
facility which will expand our fulfillment operations to serve our growing customer
base around the world. This expansion is a continuation of OWC's commitment to
providing an unrivaled customer experience to enjoy our highest performance,
highest quality products."
About Other World Computing (OWC)
Other World Computing has been providing quality hardware products and support
to the computer industry since 1988 and features one of the largest online catalogs
of computer, iPod®, iPhone®, and iPad® enhancement products through its e-commerce
portal www.macsales.com. As a member of the Apple® Developer Program, OWC also
provides extensive US-based technical support for Macintosh® users around the
world as well as Internet access via www.fastermac.net <http://www.fastermac.net/>
and www.owc.net <http://www.owc.net/>.
Widely recognized for the high quality of its products and exemplary customer
service, OWC's industry awards and recognition include: Crain's Chicago Business
2009 and 2011-2012 "Fast Fifty" List of the Fastest Growing Companies in the
Chicago Area; Inc. 5,000 "Fastest Growing Privately Owned Companies in America"
list honoree 2007-2012; Reseller Ratings Elite Member 2009-2012; Better Business
Bureau Top Rating of A+ 2010-2012; About.com 2012 Readers' Choice Award for best
Mac Peripheral Reseller; Computerworld Magazine Top Green-IT Companies; and McHenry
County Economic Development Corporation 2008 and 2011 Business Champion Award.
# # #
OWC is a registered trademark of New Concepts Development Corporation, registered
in U.S. Patent and Trademark Office and Canada.
Apple, Mac, Macintosh, iPod, iPhone and iPad are the trademarks of Apple Inc.,
registered in the U.S. and other countries.
All other trademarks or registered trademarks are the property of their respective
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