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Old 7th March 2006, 00:24   #1
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Hypersonic Aviator CX7

As many of you might know, [H] Consumer doesn’t "review" personal computer systems; we evaluate the experiences they facilitate. We order the system the same as you would and weigh every aspect of the end-user experience. Not only does this give us a better idea of what hardware an end-user actually receives, it also allows us to obtain a more accurate picture of just how each company functions and treats its customers. As fast as PC hardware has become over the years, we think giving a personal computer "5 stars" based on how fast it ran a synthetic benchmark is simply irresponsible. We think service, support, and reliability are much more important factors in today's climate rather than speed. Fast is easily paid for, but purchasing and ownership satisfaction can be elusive regardless of price.
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Old 7th March 2006, 00:44   #2
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Well said. It is the very same reason people are still buying hard paper PC magazines to read and not look for some hardware websites for input. One reason; most hardware review sites are too much talored to hardcore PC enthusiasts more into hobby rather than work.

My first requirement for a laptop is the ability to run for 3 hours on a single battery; the time to fly from Chicago the LA; or it won't stop in the middle of my presentation when the power plug accidently got unplugged.

I want my IT manager to be sure on service and parts availability; yet I don't want him to spend days chasing after poor support and service suppliers.
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Old 7th March 2006, 00:48   #3
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Perhaps, a consumer section at [M] down the road
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