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Cooler Master Aero 7 Cooler
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Old 30th June 2003, 23:10   #1
MTfreak
 
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Default Cooler Master Aero 7 Cooler

Great Cooler !!!! => Don't think so.

A while ago I bought that aero 7, a great cooler indeed …. but 4 week later it got stuck. Some parts just melted.
I went to the store to get another one and again 6 weeks later it did just the same, all smelly and stuff.
Had few probs with my motherboard and processor afterwards.

The experimental vertical cooler isn’t such a good idea I guess.


At the end I bought myself an Xdream.
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Old 30th June 2003, 23:16   #2
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The Aero 7 has been replaced by the aero 7+ for some weeks now. The newer version doesn't have this malfunction. You're entiteld to a new Aero 7+.
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Old 30th June 2003, 23:54   #3
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RichyB is correct, Coolermaster is replacing all faulty Aero 7 heatsink/fan combo's with their latest 7+, free of charge
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Old 1st July 2003, 15:59   #4
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And what can I do if the store refuses to change it with an aero 7+?
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Old 1st July 2003, 16:04   #5
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mail directly to Coolermaster
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Old 1st July 2003, 16:05   #6
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indeed, contact their support service
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Old 1st July 2003, 16:10   #7
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I lost the knob of my X-Dream, mailed them for a new one and it was 3 days later allready found in my mailbox.

Just to say, they have a great service..
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Old 1st July 2003, 19:27   #8
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Could somebody give me the e-mail adres of their costumer service?
Do they have a departement in Belgium? so I can write in dutch.
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Old 1st July 2003, 19:29   #9
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http://www.coolermaster.nl/email.htm

en yep nederlands is goed..
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Old 3rd July 2003, 15:35   #10
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I contacted cooler master about this and they confirmed that I should receive a aero 7+ in return.

The local store where I bought it doesn't know about this and refuses to give me the + version.

Talking about bad service.

I mailed colorcase about this problem and they told me that they can trade my cooler with the + version even if I didn't by it at their store.

NOW THAT IS WHAT I CALL SERVICE !!
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