Hacker broke into 2K customer support

Stefan Mileschin · 23rd September 2022, 10:15

One way to get someone to pick up

Publisher 2K has warned users that its support page was hacked and warned users not to open emails claiming to come from them.

The outfit has admitted that 2K Support itself has been compromised, with the hacker sending seemingly legitimate emails containing malicious links. 2K has pulled the plug on its website for now.

If users have clicked on these links already, 2K recommends they immediately change passwords saved in web browsers, install anti-virus software, enable multi-factor authentication where possible, and check that no email account forwarding settings have been changed.

2K Support's Twitter account, which has remained secure, shared the news. "Earlier today we became aware of that an unauthorised third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers," it said.

https://fudzilla.com/news/gaming/555...stomer-support

23rd September 2022, 10:15	#1
Stefan Mileschin [M] Reviewer Join Date: May 2010 Location: Romania Posts: 148,797	Hacker broke into 2K customer support One way to get someone to pick up Publisher 2K has warned users that its support page was hacked and warned users not to open emails claiming to come from them. The outfit has admitted that 2K Support itself has been compromised, with the hacker sending seemingly legitimate emails containing malicious links. 2K has pulled the plug on its website for now. If users have clicked on these links already, 2K recommends they immediately change passwords saved in web browsers, install anti-virus software, enable multi-factor authentication where possible, and check that no email account forwarding settings have been changed. 2K Support's Twitter account, which has remained secure, shared the news. "Earlier today we became aware of that an unauthorised third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers," it said. https://fudzilla.com/news/gaming/555...stomer-support

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Microsoft customer support agent compromised in attacks by SolarWinds' hackers	Stefan Mileschin	WebNews	0	28th June 2021 10:13
Apple broke EU law	Stefan Mileschin	WebNews	0	29th April 2021 04:21
Fastweb stuffs up customer support	Stefan Mileschin	WebNews	0	2nd October 2019 14:06
Indian streaming giant broke Safari support to deal with security hole	Stefan Mileschin	WebNews	0	11th June 2019 07:33
WhatsApp now deals in customer support for businesses	Stefan Mileschin	WebNews	0	2nd September 2017 16:09
Nextbit ends customer support for its Robin 'cloud phone'	Stefan Mileschin	WebNews	0	4th August 2017 06:21
Newegg to offer customer support via Facebook Messenger	Stefan Mileschin	WebNews	0	7th April 2016 12:20
Nintendo Wii broke my TV	jmke	WebNews	1	21st November 2006 12:32
broke my VX memory again	kr15t0f	Hardware Overclocking and Case Modding	16	27th December 2005 23:54
broke some pins on hdd IDE	kr15t0f	Hardware/Software Problems, Bugs	6	10th November 2004 18:30