Stefan Mileschin

Choice is not always a good thing warns Amvia

The rapid increase in the number of VoIP providers in the UK has given businesses around the country a wealth of extra choice – but this isn’t necessarily a good thing says one outfit.

Voice and data services outfit Amvia says that while it is beneficial for businesses to have access to more options, the overwhelming choice can make it more challenging to identify the most suitable solution. The outfit warns that increased opportunities can mean some businesses may select a suboptimal deal, leaving them unable to fully take advantage of this top technology.

Amvia said it had noted a marked rise in the use of its online, real-time comparison tool for voice and data services; a change which the firm attributes directly to the growing number of VoIP providers across the UK. The tool matches customers with the most suitable local providers based on location, service availability, features and pricing, offers a unique overview of the current market. It highlights a selection of solutions all in one place, minimising the need for businesses to undertake lengthy research.

While use of the tool is rising, Amvia warns that there are still many businesses who may not be using comparison services, meaning that they are likely not getting the most compatible or cost-effective voice service for their needs as a result.

Amvia Managing Director Nathan Hill-Haimes said: “The fact that there are now more VoIP providers than ever before shows that demand for voice services is on the rise and that UK businesses are really starting to fully utilise this essential technology. But more VoIP providers is not always a good thing, especially for businesses that are struggling to find the best service for them.

https://fudzilla.com/news/network/49...voip-providers