uh? whatcha talking about? :)

Before SP1 I could control Wireless Network through Microsoft owns Wireless network manager AND Acer's own tool.
I could change volume level through Microsoft's sound mixer AND Realtek's Mixer Tool.

Now after SP1 those Windows tool disappeared and only Realtek/Acer remain. Acer's wireless tool is pretty complete, better than Windows' own. But HD Realtek soundtool is overkill just to change sound level quickly.

they could ask to hide it instead of just doing it