Seagate Take A Leaf Out Of WD's Book, Offer Crummy ONE YEAR Warranties On Some HDD's

Stefan Mileschin · 19th December 2011, 08:08

Two days ago, we reported on Western Digital's unwelcome warranty cuts. In that article, we said: "It would be surprising if Seagate didn't follow WD's lead on warranties." Well, as sure as water flows downhill and not up, Seagate has now followed suit – and then some. They will now offer miserly one year warranties on most Barracuda and Momentus hard disk drives. Seagate wrote the following letter on 6th December to its authorised distributors explaining this:

Effective December 31, 2011, Seagate will be changing its warranty policy from a 5 year to a 3 year warranty period for Nearline drives, 5 years to 1 year for certain Desktop and Notebook Bare Drives, 5 years to 3 years on Barracuda XT and Momentus XT, and from as much as 5 years to 2 years on Consumer Electronics.

So that's just a fifth of the time on some drives – a shockingly massive drop! Doesn't sound like a company that cares about its customers much then, does it?

http://www.techpowerup.com/156962/Se...ome-HDD-s.html

19th December 2011, 08:08	#1
Stefan Mileschin [M] Reviewer Join Date: May 2010 Location: Romania Posts: 140,477	Seagate Take A Leaf Out Of WD's Book, Offer Crummy ONE YEAR Warranties On Some HDD's Two days ago, we reported on Western Digital's unwelcome warranty cuts. In that article, we said: "It would be surprising if Seagate didn't follow WD's lead on warranties." Well, as sure as water flows downhill and not up, Seagate has now followed suit – and then some. They will now offer miserly one year warranties on most Barracuda and Momentus hard disk drives. Seagate wrote the following letter on 6th December to its authorised distributors explaining this: Effective December 31, 2011, Seagate will be changing its warranty policy from a 5 year to a 3 year warranty period for Nearline drives, 5 years to 1 year for certain Desktop and Notebook Bare Drives, 5 years to 3 years on Barracuda XT and Momentus XT, and from as much as 5 years to 2 years on Consumer Electronics. So that's just a fifth of the time on some drives – a shockingly massive drop! Doesn't sound like a company that cares about its customers much then, does it? http://www.techpowerup.com/156962/Se...ome-HDD-s.html

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