Stefan Mileschin

Software glitches in Meta's free internet service are leading to unwanted charges for users, according to documents obtained by whistleblower Francis Haugen and shared with The Wall Street Journal. Paid features, like videos, have been appearing in the service's free mode, even though clips are either supposed to stay hidden or warn users of data charges. When users tap the content, they face carrier bills that can be especially difficult to pay for the service's target audience of users in developing countries.

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