Interest in unified communications as a service spiked during COVID-19
 

Companies suddenly wanted it

Beancounters at Avant Analytics have noted a sudden surge in interest in Unified Communications as a Service (UCaaS) products as a direct result of the COVID-19 epidemic.

The outfit released its 6-12 Report for Unified Communications as a Service (UCaaS), which showed rapid growth in the UCaaS space.

Customer interest spiked 86 percent during the COVID-19 pandemic.

Avant CEO Ian Kieninger said that the pandemic had accelerated digital transformation plans, making business leaders more aware of any gaps in their legacy communications solutions.

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