Intel Publishers Letter to Customers Apologizing for CPU Shipment Delays
 

In a move that I don’t believe has precedence within the x86 CPU industry, Intel this afternoon has publicly published a letter to its customers and partners apologizing for ongoing CPU shipment delays. The letter, from Intel’s EVP and GM of Sales, Marketing and Communications, Michelle Johnston Holthaus, addresses the ongoing supply shortage, with Intel acknowledging the difficulties it has created for its customers (e.g. OEMs and hyperscalers), as well as updating customers on their efforts to boost chip production. None the less, it’s also a sobering letter, with Intel informing customers that the current supply shortages still haven’t been resolved, and not offering any further guidance on when Intel might finally catch up to demand.

For more than a year now, we’ve been covering the ongoing story of Intel’s efforts to supply enough CPUs to meet customer demands. In a process that has been exacerbated by their 10nm delay – with 10nm chips just now shipping in high volume – as well as Spectre/Meltdown having the unexpected side effect of driving the major hyperscalers to buy additional/replacement hardware, Intel has had its hands full trying to keep up with demand. Even after bringing online additional 14nm fab capacity and shifting some ancillary 14nm products to 22nm, boosting overall 14nm capacity by 25%, Intel still hasn’t been able to produce as many CPUs as it could otherwise sell.

https://www.anandtech.com/show/15132...hipment-delays