Amazon may monitor employee keystrokes to protect customer data
 

"The software does not rely on personally identifiable information or other static data," a FAQ page from BehavioSec states. Instead, the company claims it uses "behavioral biometrics" to generate a profile of how someone types and uses their computer. Its software then utilizes that profile to verify that a hacker or imposter hasn't compromised an employee's device. BehavioSec's website lists Cisco and Deutsche Telekom as "partners," suggesting Amazon wouldn't be the first company to use its software. Amazon reportedly looked at other employee monitoring solutions. However, due to "challenges around collecting keystrokes data," concluded it was best to turn to more "privacy-aware" models like BehavioSec.

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