VisionTek Radeon X800Pro

jmke · 7th June 2004, 06:31

Quote:

VisionTek’s new X800Pro video card evaluated using seven popular game titles while focusing on real-world gameplay performance and image quality. ATI’s Radeon X800Pro and NVIDIA’s GeForce 6800Ultra are compared within

http://www.hardocp.com/article.html?art=NjI4

Sidney · 7th June 2004, 07:42

"and they back their cards with a lifetime warranty that we have seen them stand behind."

Visiontek Corporate office is 10 miles from my house. Not exactly, they have poor customer service call in support, my visiontek with a busted fan was not replaced with only 3 months usage.

jmke · 7th June 2004, 08:48

how did the fan get busted ? just stopped? what was their reason for not replacing the unit?

Sidney · 7th June 2004, 09:03

The fan bearing was defective and making a lot of noise. What ended up was Visiontek told me they no longer carry the fan. I got a 3rd party sink+fan afterward.

I had another card three years ago, which was brand new (retail box) that just dropped dead after two hours. I called and stopped by the office (warehouse). They told me to mail it in. I told the guy I lived only 10 miles away and the post office was farther away. Finally I talked to the service manager who gave me a replacement.
-----------------------------

That was before Visiontek turned to ATI.

jmke · 7th June 2004, 09:10

Quote:

Originally posted by lazyman
I called and stopped by the office (warehouse). They told me to mail it in.

the lower grade workers have to follow strict guidelines I guess, not allowing customers to drop cards directly at the workshop. "service manager" has the rights to override these guidelines I guess

7th June 2004, 07:42	#2
Sidney Member Join Date: Mar 2004 Posts: 15,738	"and they back their cards with a lifetime warranty that we have seen them stand behind." Visiontek Corporate office is 10 miles from my house. Not exactly, they have poor customer service call in support, my visiontek with a busted fan was not replaced with only 3 months usage. __________________ lazyman Opteron 165 (2) @2.85 1.42 vcore AMD Stock HSF + Chill Vent II

7th June 2004, 08:48	#3
jmke Madshrimp Join Date: May 2002 Location: 7090/Belgium Posts: 79,021	how did the fan get busted ? just stopped? what was their reason for not replacing the unit? __________________

7th June 2004, 09:03	#4
Sidney Member Join Date: Mar 2004 Posts: 15,738	The fan bearing was defective and making a lot of noise. What ended up was Visiontek told me they no longer carry the fan. I got a 3rd party sink+fan afterward. I had another card three years ago, which was brand new (retail box) that just dropped dead after two hours. I called and stopped by the office (warehouse). They told me to mail it in. I told the guy I lived only 10 miles away and the post office was farther away. Finally I talked to the service manager who gave me a replacement. ----------------------------- That was before Visiontek turned to ATI. __________________ lazyman Opteron 165 (2) @2.85 1.42 vcore AMD Stock HSF + Chill Vent II

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