How to fix XP when it goes bad
 

MANY OF YOU overwhelmed my mailbox with advice, suggestions, and suggestions in response to my column "When XP Goes Bad: Life in Tech Support Hell." I've made an attempt to sort and distill the commentary, first with the observations and then starting from the least likely to most likely/most likely to work strategies, along with my comments

http://www.theinquirer.net/?article=18401