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Dell trails IBM, HP in server satisfaction Dell trails IBM, HP in server satisfaction
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Dell trails IBM, HP in server satisfaction
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Old 3rd November 2005, 05:11   #1
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Default Dell trails IBM, HP in server satisfaction

Consumers apparently aren't the only ones bent out of shape about customer service at Dell.

A survey of U.S. server buyers found that Dell dropped from first place to third place in terms of satisfaction in the third quarter. IBM, stuck at No. 3 for most of the last eight years, is now No. 1. And Hewlett-Packard remained in its No. 2 spot, according to the survey conducted by Technology Business Research.

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