Dell trails IBM, HP in server satisfaction Consumers apparently aren't the only ones bent out of shape about customer service at Dell. A survey of U.S. server buyers found that Dell dropped from first place to third place in terms of satisfaction in the third quarter. IBM, stuck at No. 3 for most of the last eight years, is now No. 1. And Hewlett-Packard remained in its No. 2 spot, according to the survey conducted by Technology Business Research. http://news.com.com/Dell+trails+IBM%...l?tag=nefd.top |
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