Best Buy Customer Gets Box Full of Bathroom Tiles Instead of Hard Drive

jmke · 30th October 2007, 10:10

The employee and assistant manager were more than willing to help, saying that it happens. So they set up the return and I repurchased the drive and while I was checking the contents to ensure it was a hard drive this time, the store manager came up, took the box from me and said to take it up with the manufacturer. Now to my surprise, I argued with the guy saying that they have already accepted the return and I have now purchased the new one. He said I was **** out of luck. I followed up with the manufacturer today and they said they would get the complaint to the Best Buy Purchasing department. Best Buy corporate said that they stand by their manager's decision

http://yro.slashdot.org/article.pl?s...33227&from=rss

30th October 2007, 10:10	#1
jmke Madshrimp Join Date: May 2002 Location: 7090/Belgium Posts: 79,021	Best Buy Customer Gets Box Full of Bathroom Tiles Instead of Hard Drive The employee and assistant manager were more than willing to help, saying that it happens. So they set up the return and I repurchased the drive and while I was checking the contents to ensure it was a hard drive this time, the store manager came up, took the box from me and said to take it up with the manufacturer. Now to my surprise, I argued with the guy saying that they have already accepted the return and I have now purchased the new one. He said I was **** out of luck. I followed up with the manufacturer today and they said they would get the complaint to the Best Buy Purchasing department. Best Buy corporate said that they stand by their manager's decision http://yro.slashdot.org/article.pl?s...33227&from=rss __________________

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Samsung hard drive problems with Abit AX8 motherboard	Angel Blue01	Hardware/Software Problems, Bugs	1	1st July 2009 09:27
Hitachi working on 4000Gb Hard Drive	jmke	WebNews	0	15th October 2007 13:03
Seagate Unveils Cheetah® NS - Network Storage Hard Drive	jmke	WebNews	0	21st June 2007 17:03
Thecus Y.E.S. Box N2050 RAID External Hard Drive Enclosure	jmke	WebNews	0	4th August 2006 07:25
Western Digital Answers Customer Call With Entry Into Fast-growing Mobile Hard Drive	jmke	WebNews	0	6th October 2004 10:10
ICY BOX External Hard Drive Review	jmke	WebNews	2	17th July 2004 22:03
Seagate Rolls Out 400 GB SATA Drives	jmke	WebNews	0	14th June 2004 23:31
Unused space on hard drives recovered	jmke	WebNews	13	10th March 2004 14:24