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@ 2011/02/02I’ve confirmed that my PC contains the part affected in this announcement. What should I do next? If you believe you may be affected by this issue, please contact your place of purchase or your PC manufacturer. Intel is working with our PC manufacturing partners on a warranty return solution.
What is the specific technical problem identified? The parts that contain this potential problem includes the Intel® 6 Series (and the Intel® C200 Series Chipset). In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. This issue does not affect the processor but only affects the supporting chipsets. Intel has implemented a silicon fix to this problem.
Where might I find more information about this issue? Intel is committed to communicating openly with our valued customers and partners regarding this issue. To better respond to your questions, we have implemented a live chat feature on our Intel Customer Support page. You are also encouraged to contact your PC Manufacturer for more information on any warranty return process.
What is the specific technical problem identified? The parts that contain this potential problem includes the Intel® 6 Series (and the Intel® C200 Series Chipset). In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. This issue does not affect the processor but only affects the supporting chipsets. Intel has implemented a silicon fix to this problem.
Where might I find more information about this issue? Intel is committed to communicating openly with our valued customers and partners regarding this issue. To better respond to your questions, we have implemented a live chat feature on our Intel Customer Support page. You are also encouraged to contact your PC Manufacturer for more information on any warranty return process.
