Newegg Customers Get Empty "Demo" Intel CPU Boxes.. Core i7 "inside"?
@ 2010/03/06From the outside of the box, you can see where a cursory glance would pass these off as real. Once you open the box, which is supposed to be sealed till it gets to the customer, you can easily see that things are not right. The "book" of blank pages stapled together is supposed to be the instruction manual. Checking out the label on the box you see that it is very believable.
Newegg is aware of a shipping error that occurred with certain recent orders of the Intel Core i7-920 CPU. After investigating the issue internally it appears one of our long term partners mistakenly shipped a small number of demo boxes instead of functional units. Our customer service team has already begun proactively reaching out to the affected customers. In line with our commitment to ensure total customer satisfaction, we are doing everything in our power to resolve the issue as soon as possible and with the least amount of inconvenience to our customers.