MS: Why we can't drop support for IE6
@ 2009/08/11For technology enthusiasts, this topic seems simple. Enthusiasts install new (often unfinished or “beta”) software all the time. Scores of posts on this site and others describe specific benefits of upgrading. As a browser supplier, we want people to switch to the latest version of IE for security, performance, interoperability, and more. So, if all of the “individual enthusiasts” want Windows XP machines upgraded from IE6, and the supplier of IE6 wants them upgraded, what’s the issue?
The choice to upgrade software on a PC belongs to the person responsible for the PC.
Many PCs don’t belong to individual enthusiasts, but to organizations. The people in these organizations responsible for these machines decide what to do with them. These people are professionally responsible for keeping tens or hundreds or thousands of PCs working on budget. The backdrop might be a factory floor or hospital ward or school lab or government organization, each with its own business applications. For these folks, the cost of the software isn’t just the purchase price, but the cost of deploying, maintaining, and making sure it works with their IT infrastructure. (Look for “nothing is free” here.) They balance their personal enthusiasm for upgrading PCs with their accountability to many other priorities their organizations have. As much as they (or site developers, or Microsoft or anyone else) want them to move to IE8 now, they see the PC software image as one part of a larger IT picture with its own cadence.
The choice to upgrade software on a PC belongs to the person responsible for the PC.
Many PCs don’t belong to individual enthusiasts, but to organizations. The people in these organizations responsible for these machines decide what to do with them. These people are professionally responsible for keeping tens or hundreds or thousands of PCs working on budget. The backdrop might be a factory floor or hospital ward or school lab or government organization, each with its own business applications. For these folks, the cost of the software isn’t just the purchase price, but the cost of deploying, maintaining, and making sure it works with their IT infrastructure. (Look for “nothing is free” here.) They balance their personal enthusiasm for upgrading PCs with their accountability to many other priorities their organizations have. As much as they (or site developers, or Microsoft or anyone else) want them to move to IE8 now, they see the PC software image as one part of a larger IT picture with its own cadence.