NYC’s business chatbot is reportedly doling out ‘dangerously inaccurate’ information

@ 2024/04/01
An AI chatbot released by the New York City government to help business owners access pertinent information has been spouting falsehoods, at times even misinforming users about actions that are against the law, according to a report from The Markup. The report, which was co-published with the local nonprofit newsrooms Documented and The City, includes numerous examples of inaccuracies in the chatbot’s responses to questions relating to housing policies, workers’ rights and other topics.

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