WhatsApp starts testing local business directories

@ 2021/09/17
WhatsApp already allows you to chat with businesses, but you may soon also have the ability to find them through the app as well. This week, the company started testing a directory feature that allows users to scan through local shops and services that have a presence on WhatsApp and contact them. The tool is currently only available in São Paulo, Brazil, but a screenshot shared by Will Cathcart, the head of WhatsApp, shows that you can use the feature to sort businesses by category and how close they are to you.

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