Xbox 360 not designed to play games in vertical position?

I just had a revelation. The Xbox 360 “Ring of Light” logo pictured right could actually respresent the circular scratches left on Xbox 360 games across the world. When Matt’s Xbox 360 stopped playing games, a customer service rep told him to orient his console horizontally. The result? One working Xbox 360.

The customer service rep apparently told him, here’s the shocker, that the Xbox 360 isn’t designed to play games vertically.