Apple acknowledges problem with Nano

@ 2005/09/28
Apple Computer has acknowledged customer complaints about flaws in its iPod nano digital music player, saying one problem is a "real but minor issue."

Early iPod Nano customers have filled several Internet sites with complaints about broken and scratch-prone LCD screens.

Macworld magazine late Tuesday quoted Phil Schiller, Apple's senior vice president of worldwide product marketing, as saying the broken screens were due to a "vendor quality issue" that affected "less than one-tenth of 1 percent of the total iPod Nano units that we've shipped."

Schiller said customers who had broken screens could receive replacements.

No comments available.