Apple acknowledges problem with Nano
@ 2005/09/28Apple Computer has acknowledged customer complaints about flaws in its iPod nano digital music player, saying one problem is a "real but minor issue."
Early iPod Nano customers have filled several Internet sites with complaints about broken and scratch-prone LCD screens.
Macworld magazine late Tuesday quoted Phil Schiller, Apple's senior vice president of worldwide product marketing, as saying the broken screens were due to a "vendor quality issue" that affected "less than one-tenth of 1 percent of the total iPod Nano units that we've shipped."
Schiller said customers who had broken screens could receive replacements.
Early iPod Nano customers have filled several Internet sites with complaints about broken and scratch-prone LCD screens.
Macworld magazine late Tuesday quoted Phil Schiller, Apple's senior vice president of worldwide product marketing, as saying the broken screens were due to a "vendor quality issue" that affected "less than one-tenth of 1 percent of the total iPod Nano units that we've shipped."
Schiller said customers who had broken screens could receive replacements.